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3D Balloon Studio

Help & setup

Your shop, ready for 3D.

The design playground is free. Storefront activation plans are being prepared and will use Shopify billing. No app charges are collected by this preview build. Normal Shopify plan and payment processing costs still apply.

Install and open

Install through Shopify. Once installed, open 3D Balloon Studio from Apps in your Shopify admin. You do not need a separate account or to enter your shop domain.

Set up your first product

  1. Save your catalogue. Add your shop name, colours, finishes, and palettes in the app. Use colours you can fulfil.
  2. Connect an existing product. In Products, search your Shopify catalogue, select Configure, and choose garland or helium latex bouquet. Map each size and distribution style to an existing variant. Shopify controls its price and inventory.
  3. Preview your arrangement. Save the setup, then open the customer preview. Check sizes, starting colours, and balloon counts before enabling it.
  4. Add the app block. In Online Store → Themes → Customize, choose the product template, add an Apps section or a block in a section that supports apps, and choose 3D Balloon Studio. Position the block and save. No theme code changes are required. A dedicated product template keeps the block off unrelated products.
  5. Check a purchase. Enable the configured product. On its storefront page, open Customize in 3D / AR, choose options, and use Add customized balloons to cart. Confirm the variant, quantity, colours, size, shape, and distribution in the cart and a test order. The theme’s original buy buttons do not attach these customization details.
  6. Check room preview. Open the HTTPS product page on a supported iPhone or Android phone. Tap View in my room and allow camera access when asked. A desktop QR code opens the same design on your phone. Storefront passwords still apply.

Theme and product compatibility

Use an Online Store 2.0 theme with app block support. Supported arrangements are latex garlands from 3–15 feet and helium latex bouquets of 3, 6, 9, or 12 balloons. Products with more than 250 variants are currently unsupported. Foil numbers, hearts, custom artwork, and additional colour or shape charges are not supported.

My preview is unavailable

Check that the product setup is saved and enabled, all sizes have valid variant mappings, and the app block is on that product’s template. If you renamed the app proxy in Shopify, update the block’s App proxy path setting to match. A removed variant needs to be mapped again. Sold-out variants cannot be added to the cart.

My phone will not open AR

Use an up-to-date browser on an AR-capable phone, allow camera access, and open the page over HTTPS. Preview availability depends on the device and browser. A 3D preview remains available when camera AR is unsupported. Room models expire after 15 minutes; reopen room preview to generate a new one. If previews are busy, wait a few minutes and try again.

How accurate are colours and dimensions?

Preview colours depend on your screen and lighting. Balloon dimensions and layouts are illustrative and can vary with inflation and assembly. Approve your product’s preview and real composition before offering it to shoppers.

Disable or remove

Disable a product in the app to stop its customizer. Remove the block in the theme editor to remove the storefront button. Uninstall the app in Shopify admin to remove stored configuration, app sessions, and hosted room models. Existing Shopify cart and order details remain in Shopify. Reinstalling starts with a new setup.

Contact support

Contact Peji Systems at pejisystems@gmail.com. Include the product, browser/device, and steps that caused the issue. Never send passwords or access tokens.